Return & Exchange Policy

Thank you for choosing our organic sanitary pads. We strive to provide you with high-quality products and excellent customer service. However, if you are not completely satisfied with your purchase, we offer a straightforward Exchange Policy to ensure your satisfaction.

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Eligibility for Exchange:
Unused and unopened products: To be eligible for a exchange, the organic sanitary pads must be in their original, unopened packaging.

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Timeframe for Returns and Exchanges:

• Returns are not available

• Exchanges: If you would like to exchange your organic sanitary pads for a different variant or size, please initiate the exchange process within 10 days from the date of receiving.

 

Process for Exchanges:
Contact our Customer Support: To initiate a exchange, please contact our customer support team by email or phone. Provide your order details, including the purchase date and product information.

 

Shipping Period: We are committed to providing fast delivery services. Our standard delivery time is between 5 to 15 days, ensuring that your order reaches you promptly.

Return Shipping: You are responsible for the shipping costs associated with returning or exchanging the products. We recommend using a trackable shipping method to ensure that the package reaches us safely.

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Condition of Returned Products:
The organic sanitary pads must be in their original, unopened packaging and in unused condition to be eligible for exchange. We reserve the right to refuse an exchange if the products are not in their original condition.

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Exchanges:
If you wish to exchange your organic sanitary pads for a different variant or size, we will process the exchange upon receiving and inspecting the returned products. Any price differences between the exchanged products will be handled accordingly.

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If product is received in damaged condition due to transportation, then photograph of that should be taken immediately and share with us. Product will be exchanged once it is sent back as soon as possible.

Damaged or Defective Products:

If you receive defective organic sanitary pads, please contact our customer support team immediately. We will work with you to resolve the issue promptly.

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Please note that our Return & Exchange Policy applies only to purchases made directly through our website. If you have purchased our products through a third-party retailer, please refer to their respective return policies.

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We are committed to your satisfaction and are here to assist you throughout the return or exchange process. If you have any further questions or require additional assistance, please do not hesitate to contact our customer support team.